Legal Information
Last updated: 26 September 2026
Organiser and contact details
Outbox d.o.o.
Business address: Vice Vukova 8, 10000 Zagreb
OIB (personal identification number): 71493396724 · VAT ID: HR71493396724
Court register number (MBS): 080886501 · Company registration number (MB): 4143019
info@outbox.hr · www.outbox.hr
Exhibition information: info@vangoghalive.hr
Group visits: grupe@vangoghalive.hr
Venue
Van Gogh Alive takes place in Pavilion 10A at Zagreb Fair, Avenija Dubrovnik 15, Zagreb. The exhibition venue is different from the organiser’s business address. Getting here.
Website content and use
This website provides exhibition information, helps you plan your visit and links to the ticket sales system. The exhibition was created and produced by Grande Experiences. Names, logos, photographs and other materials belong to their respective rights holders; their publication on this website does not grant permission for further use beyond what is permitted by law.
Ticket purchases and visiting terms
Online purchases are made on the Van Gogh Alive event page on Entrio. Before paying, check your selected ticket type, time slot, total price, any fees and the terms shown in the ticket sales system.
For questions about changing your time slot, refunds, cancellations or postponements, contact the organiser and the ticket sales system using the contact details provided with your purchase. This information website does not impose additional restrictions on customers’ rights or replace the terms of purchase. Your mandatory rights under applicable law remain in effect.
Enquiries and complaints
You may send a written complaint to the organiser by email at info@outbox.hr or by post to the business address above. Include contact details for a reply, a description of the issue and, where relevant, your order number. Do not send payment card details.
Privacy and external links
Information about data processing is provided in our Privacy Policy and Cookie Policy. External websites have their own terms and policies. Please contact the organiser about any inaccuracies in the information published here.